ITIL® Foundation – Exam Test – Q241

Which of the following is NOT an objective of the operations management function?

A. Swift application of skills to diagnose any IT operations failures that occur
B. Delivering operational improvements to achieve reduced costs
C. Management of the definitive media library (DML)
D. Maintenance of status quo to achieve stability of day to day processes and activities


C. Management of the definitive media library (DML)


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